Effective Date: 01/01/2025

Welcome to ABL Accounts Ltd. We are committed to protecting your privacy and handling your personal data with transparency and integrity. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or use our website: www.ablaccounts.com.

1. Who We Are

ABL Accounts Ltd (“we”, “us”, “our”) is a UK-based accounting firm offering professional accountancy and tax services. We are registered in England and Wales and act as a Data Controller for the personal data we process.

2. What Information We Collect

Information you provide directly:

  • Full name
  • Email address
  • Phone number
  • Business name and company details
  • Billing or payment information
  • Other personal information shared via forms or emails

Information we collect automatically:

  • IP address
  • Browser and device type
  • Pages visited and time spent on site
  • Cookies and usage tracking (see Section 7)

3. How We Use Your Information

  • To respond to enquiries and provide support
  • To deliver accountancy and tax services
  • To manage contracts and billing
  • To comply with legal obligations
  • To improve our website and services
  • To send updates or newsletters (with consent)

4. Legal Basis for Processing

Under the UK GDPR and EU GDPR, we rely on the following lawful bases:

  • Consent – when you opt-in to communications
  • Contract – to fulfil service agreements
  • Legal obligation – e.g. HMRC compliance
  • Legitimate interests – to run and improve our business

5. Who We Share Your Data With

  • HMRC and regulators when required by law
  • Cloud-based platforms and secure service providers
  • Our subcontractors under strict confidentiality terms
  • Professional advisors where necessary

6. How We Protect Your Data

  • Encrypted data transmission and secure servers
  • Restricted staff access based on role
  • Regular audits and compliance checks
  • Confidentiality training for staff

7. Cookies and Tracking

Our website uses cookies to improve user experience, personalise content, and analyse traffic. Cookies are small text files stored on your device when you visit a website. These cookies may be essential, performance-related, or for marketing purposes.

Types of Cookies We Use

  • Strictly Necessary Cookies: Required for the website to function properly. These cannot be switched off in our systems.
  • Performance Cookies: Help us understand how users interact with our website by collecting anonymous data.
  • Functionality Cookies: Enable enhanced functionality and personalisation, such as remembering your preferences.
  • Targeting/Advertising Cookies: May be set by third-party services to build a profile of your interests and show you relevant adverts.

Your Cookie Choices

You can accept or reject non-essential cookies via our cookie consent banner. You can also manage cookies in your browser settings. Disabling cookies may impact the functionality of the site.

For further help with cookies, visit www.allaboutcookies.org.

8. Data Retention

We retain your data only for as long as necessary to fulfil our legal and service obligations. Financial records are retained for at least 6 years, in line with HMRC guidelines.

9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request data erasure
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Complain to the Information Commissioner’s Office (ICO)

Email info@ablaccounts.com to exercise your rights.

10. International Transfers

If we transfer your data outside the UK/EEA, we will ensure safeguards are in place such as Standard Contractual Clauses or equivalent legal mechanisms.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here and dated at the top. Please check back for updates.

12. Contact Us

If you have any questions about this policy or your data, contact us: